Shipping & Returns

Shipping
Total Delivery Time = Processing Time + Shipping Time
Processing Time: All orders would be sent out from China. Within 1-3 working days via PayPal.
We need 1-3 working days to prepare your order. Before we can ship your order, i-CarerCase.com has to prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is seperate from the delivery time. Thank you for understanding!
DHL Shipping Delivery Time
Shipping Worldwide Estimate Total Delivery Time: 3-7 days.
If your package shipped by DHL Express Delivery, please give us a valid delivery phone number, and also a full and accurate shipping address. it is very important to ship your order.
When your an order of more than 200 dollars, we will delivery to your by DHL express free shipping.
The DHL shipping does not include any import taxes, and buyers are responsible for customs duties.
Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments.
Shipping Worldwide Estimate Total Delivery Time
Shipping Time: Registered Air Mail
Tracking number: Your tracking number and the express company website link will be given in about 3-5 working days by email after we received your payment.
Taiwan, Hongkong, Macao: 2-7 working days.
United States, United Kingdom, France, Germany, Canada, Australia, Russia, Ukraine, Norway, Saudi Arabia, Israel countries: 7-15 days.
Singapore, Malaysia, Netherlands, Switzerland, Sweden, Vietnam, Turkey countries: 7-15 working days.
Other countries countries: 7-25 working days.
Note: We hope it arrive on time but since this is an international delivery, shipping time will be highly depended on the courier company and local customs/duties. Thank you for your understanding.

A tracking number was received, but tracking information is unavailable.
When an order is shipped using a trackable service, tracking information for deliveries will generally be available within 2-5 days, however sometimes it may take a shipping partner a little longer.
If tracking information has not appeared after 10 business days, please contact us.

The tracking information hasn't been updated. Is the order stuck?
A number of shipping partners update tracking information when a package is received at each stage of the delivery path.
Generally, the package is still on the way, just waiting to be scanned at the next sorting facility.

What if my order is later than expected?
If your order hasn't reached you within 15 business days, the best first step is to contact your local post office in case they are holding the package for you. You'd be surprised how often this is the case!
You can check on the progress of your order up until it gets shipped over here.
If you feel that your order is taking much longer than it should, you've allowed a reasonable time for your local customs to peek at your awesome new stuff, and your local post office was not able to help, contact us and we'll see what we can do. When contacting us, please let us know your order number and the full correct delivery address so we can help you as soon as possible.

Return Policies:
We do our best to serve our customers the best that we can. If you have any item problem, just email us quickly, we will do our best to slove it in 24 hours, please don't leave bad feedback before contacting us, it is not the best way to slove problem. thank you!
We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
If you are not satisfied with your purchase. please contact us quickly, we can exchange one to you, but buyer will be responsible for the shipping fees to return the items.
If you want more items we can give you a little discout, thank you!

i-CarerCase.com accept method of payment: Paypal
You can complete your payment using your PayPal account. If you have paypal account, you can pay your order by your paypal account.If you don't have paypal account, it doesn't matter. PayPal also includes credit card payments(VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER), You can also pay via paypal with you credit card or bank debit card. Payment can be submitted in any currency. Once your order is submitted, you will be redirected to PayPal's page where you can make the payment.
1. Login to your PayPal account or use Credit Card Express.
2. Enter your Card Details, the order will be shipped to your PayPal address, and click Submit.
3. Your Payment will be processed and a receipt will be sent to your email inbox.
NOTE: Your order will be shipped to your PayPal address. Ensure you have selected or entered the correct delivery address.
Please key in the correct shipping address in English while checking out with PayPal. And the order will be shipped to your PayPal address. If your home address (habitually receiving address) has been changed, please edit your PayPal address in time to avoid editing receiving address repeatedly while checking out with PayPal.